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Frequently Asked Questions

GENERAL
Where does DietFacts get its information?
Dietfacts.com obtains information directly from product labels, nutritional guides provided by the companies of the respective products, USDA data, or sources otherwise noted. While we make every effort to ensure that this information is up-to-date and correct, we cannot guarantee accuracy. You are advised to read and verify the food label of any product prior to purchase. If you believe the nutritional information for a particular product is incorrect, please send an email to kelly@dietfacts.com.  


What is the % Daily Value? How does it apply to me?
Daily Values are based on a 2000 calorie-per-day diet. Your caloric requirements may differ, depending on your height, gender, age, activity level, and weight goals. For help in understanding and using the Nutrition Facts panel on food labels, visit the U.S. Food and Drug Administration web site.


My favorite food (or restaurant) is not listed. Will it be added?
Simply post a message on our Message Board, and we will attempt to locate the nutritional information you need. Be sure to include your email address so we can notify you. Although not all companies are forthcoming with this information, many are!



ORDERS AND DONATIONS
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How is my credit card order processed?
Your order is processed securely using PayPal. PayPal uses the latest fraud prevention technology. Every PayPal account is insured against unauthorized transactions up to $100,000. PayPal is used by more than 10 million customers and accepts VISA and MasterCard payments.


Does DietFacts.com ever have access to my credit card number?
No.  PayPal processes the credit card and provides transaction verification of your payment. Because your credit card # is never stored on our site, you never have to worry about your credit card being stolen from our site or databases. No employee or associate of DietFacts.com will ever see your credit card number.


Who will be receiving my donation?
DietFacts.com is owned and operated by Strategic Office Solutions, Inc. We have registered our business account with PayPal and have been officially verified. Click the PayPal symbol above to verify our registration with PayPal. Note that our PayPal email is info@affiliateplan.com.


Can I make a payment or donation by check or money order?
Yes. Please make your check payable to Strategic Office Solutions (or SOS, Inc.). and mail to the following address:

    Strategic Office Solutions, Inc.
    Attn: DietFacts.com
    P.O. Box 356
    West Frankfort, IL 62896


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